Refund & Cancellation Policy

Last Updated: November 2026

1. Introduction

This Refund & Cancellation Policy explains how subscription cancellations, renewals, and refund requests are handled on Sportsmarkt.

2. Subscription Plans

Sportsmarkt offers subscription-based access to certain platform features.

Available subscription options may include:

• Monthly Membership: €2.89 per 30-day billing period, with a 30-day free trial where applicable.

• Annual Membership: €28.99 per year.

Prices and promotional offers are subject to the terms displayed at checkout.

3. Free Trial

Where a free trial is offered, eligible users can access the specified subscription features during the trial period.

If the trial requires a payment method and is configured to renew automatically, the applicable subscription fee will be charged at the end of the trial unless the user cancels before the renewal date.

The exact trial conditions will be displayed during registration or checkout.

4. Automatic Renewal

Subscriptions may renew automatically at the end of each billing period.

The renewal price and billing frequency will be disclosed before purchase.

Users are responsible for reviewing their subscription status and renewal date.

5. Subscription Cancellation

Users may cancel an active subscription through the available account management options or by contacting Sportsmarkt support.

When cancellation is successfully completed, future automatic renewals will stop.

Unless otherwise specified or required by law, access to paid subscription features remains available until the end of the current paid billing period.

6. Refund Requests

Refund requests are reviewed in accordance with applicable consumer protection laws and the circumstances of the purchase.

Refunds may be available where required by law, including in cases involving qualifying service problems or applicable statutory withdrawal rights.

Subscription fees are not automatically refundable solely because a user has not used the service.

Nothing in this policy limits mandatory consumer rights.

7. Right of Withdrawal

Where applicable, consumers may have a statutory right to withdraw from a distance contract within 14 days.

The availability and consequences of this right depend on applicable law, the nature of the service, whether performance has started, and any valid express requests or acknowledgments obtained during checkout.

8. Payment Issues

If you believe you have been charged incorrectly, please contact our support team with the relevant transaction details.

We will review the issue and provide assistance.

9. Refund Processing

Approved refunds will generally be issued through the original payment method, where possible.

Processing times may depend on the payment provider and banking institution.

10. Contact

For cancellation assistance or refund requests, please contact:

Sportsmarkt
Email: [Billing/support email]

Please include the email address associated with your account and a description of your request.